Livingoods, Inc. ("Livingoods") values the trust its customers place in the company. Accordingly, Livingoods adheres to the highest ethical standards in gathering, using and safeguarding the customer information that is entrusted to the company. This Privacy Policy is intended to explain what Livingoods does with your information and what you can expect from Livingoods. Livingoods reserves the right to update or modify this Privacy Policy.
What type of information does Livingoods collect and how is it used?
Livingoods gathers only the customer information that we need to administer our business, provide superior service and communicate offers on merchandise and services that we believe will be of interest to you.
There are two categories of information we may collect about you when you visit our site. The first type of information we collect about you is personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card numbers. This type of information may be provided as part of a purchase process and allows us to process and fulfill your order and notify you of order status. It is not necessary to provide any personally identifiable information when you visit the Livingoods website.
If you would like to contact Livingoods without submitting personally identifiable information through the website, you can call us toll-free at 1-866-426-6114.
The second category is non-personally identifiable information. Data, such as your IP address, browser type, domain name, and the specific Livingoods web pages through which you click, may be gathered in order to gain a better understanding of site development needs. This data may be collected automatically and utilized in the aggregate to help us look for trends so that we can improve our website and your Livingoodsonline.com experience.
Livingoods does not direct any part of its website to children under the age of 13.
What does Livingoods do with this information?
Livingoods does not rent, sell, or exchange personally identifiable information about its customers. The only parties who have access to such information are those businesses within the Livingoods family of businesses, affiliates or agents. Third parties that need access to your information in order to provide operational or other support services to us must agree to safeguard your information in strict compliance with our policy. Livingoods may provide information to regulatory authorities and law enforcement officials in accordance with applicable law. Livingoods may also disclose customer information when we believe in good faith that the law requires it.
The only Livingoods associates with access to your information are those employees who need it to do their jobs. Our employees are educated about Livingoods' policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and ensuring its proper handling.
How do I know my information is correct and secure?
Livingoods takes reasonable efforts to ensure that the customer information it maintains is accurate, timely and secure. When credit card information is transmitted online, Livingoods uses industry standard security measures called SSL (secure socket layer) encryption. Livingoods will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.
You may contact Livingoods to check the accuracy of your personally identifiable information or request that Livingoods modify or delete any personally identifiable information by calling us toll-free at 1-866-426-6114, e-mailing us at customerservice@livingoodsonline.com, or contacting us via US mail at:
Livingoods, Inc.
126 Westside Blvd.
Pooler, Georgia
31322-8505
Does Livingoods use cookies?
"Cookies" are small pieces of information that are stored by the browser on your hard drive. Livingoods may store some information on the visitor's computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your Livingoodsonline.com experience to reflect your expressed interests and preferences.
Can I disable these cookies?
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Livingoodsonline.com cookie, please note that you may not be able to take full advantage of a personalized experience at Livingoodsonline.com.
Can I "opt out" of receiving promotional e-mails from Livingoods?
Livingoods may send you e-mails with promotional offers. If you would no longer like to receive e-mailed special events information, sales notifications or other messages from Livingoods, please follow the "Unsubscribe" instructions contained in the e-mail and your e-mail address will be removed from our marketing list.
What about links to other websites and services?
Livingoodsonline.com may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.
Can I contact Livingoods about this Privacy Policy?
Livingoods welcomes comments and questions about this Privacy Policy. You may also contact us if you feel that your personally identifiable information has been used in a way that is inconsistent with this Privacy Policy by calling us toll-free at 1-866-426-6114, e-mailing us at customerservice@livingoodsonline.com, or contacting us via US mail at:
Livingoods, Inc.
126 Westside Blvd.
Pooler, Georgia
31322-8505